1. About us
This website is operated by Drinks Concierge Ireland (also referred to in these terms as “we”, “us” or “our”). If you need to contact us about these terms, a booking enquiry, or data protection matter, you may contact us using the contact details published on our website. GDPR transparency guidance for Irish websites recommends clearly identifying the data controller and providing contact details.
2. Use of this website
You may use this website only for lawful purposes, including making genuine enquiries about our services. You must not misuse the website, attempt unauthorised access, transmit malicious code, interfere with its operation, or use the content for unlawful or misleading purposes.
We may update, suspend, or withdraw any part of this website at any time without notice. We aim to keep all information current, but we do not guarantee that all website content, availability, descriptions, or indicative pricing will always be complete, accurate, or up to date.
3. Website content
All text, branding, logos, graphics, service descriptions, photographs, layouts, and other material on this website are owned by or licensed to Drinks Concierge Ireland unless stated otherwise. You may view the website for your own personal or internal business use, but you may not copy, reproduce, publish, distribute, adapt, or commercially exploit any content without our prior written consent.
4. Enquiries and quotations
Submitting an enquiry form, email enquiry, social media message, or phone enquiry does not create a booking or contract. A booking is only confirmed when we issue written confirmation and receive the required booking deposit. Irish wedding and event supplier practice commonly treats the deposit or booking fee as the step that secures the date.
Any quotation, package outline, sample menu, or service description on this website is for general information only and is subject to availability, confirmation of scope, venue logistics, guest numbers, and written acceptance of our Event Booking Terms & Conditions.
5. Third-party websites and services
This website may contain links to third-party websites, payment providers, social media platforms, or partner venues for convenience only. We do not control those websites and are not responsible for their content, security, availability, or privacy practices. You should review their own legal terms and privacy notices before using them.
6. Limitation of website liability
To the fullest extent permitted by law, we exclude liability for any indirect or consequential loss arising out of your use of, or inability to use, this website. Similar Irish and hospitality terms commonly limit liability to direct loss and exclude consequential loss.
Nothing in these terms excludes or limits liability where such exclusion would be unlawful.
7. Event bookings
All confirmed event bookings are governed by our separate Event Booking Terms & Conditions, which are issued at quotation and confirmation stage. Those booking terms govern deposits, payment schedules, postponements, cancellations, weather arrangements, liability, insurance, guest numbers, staffing, licensing assumptions, and event-day responsibilities. Irish supplier guidance strongly emphasises clear written contract terms around deposits, cancellations, and payment schedules.
8. Privacy
Where you submit a contact form, request a quotation, subscribe to marketing, or otherwise provide personal information, your data will be handled in accordance with our Privacy Policy. Irish GDPR guidance states that websites collecting personal data should explain the identity of the controller, the purposes and legal bases of processing, retention, recipients, and data subject rights. booking space;
- the venue or Client holds any license, permission, or consent required for the Event premises;
- guests behave responsibly.
- no person under the legal drinking age is presented for alcohol service.
We reserve the right to refuse alcohol service to any person who appears intoxicated, underage, aggressive, unsafe, or otherwise inappropriate to serve.
9. Outdoor events and weather
For any outdoor or partially outdoor Event, the Client must provide a suitable and safe weather contingency plan, including adequate shelter or an indoor alternative area. Event-weather guidance consistently recommends having a pre-planned adverse weather procedure and clear cancellation thresholds.
If weather conditions, site conditions, or official warnings make it unsafe, impractical, or likely to damage stock, equipment, glassware, or staff welfare, we may require the Services to be moved indoors, relocated, delayed, reduced, or suspended. Public guidance in Ireland highlights the seriousness of severe weather disruptions, and later reporting on event practice has supported cancellation of public events under serious wind warnings.
If no safe and suitable contingency arrangement is available, we may refuse to set up or continue service outdoors, and this will not be treated as a breach by us.
10. Client cancellation and postponement
All cancellations or postponement requests must be made in writing by email.
Weddings and private events
Because wedding and private-event dates are high-commitment dates that are difficult to re-sell at short notice, the following cancellation terms apply:
- More than 90 days before the Event: 30% deposit retained.
- 90 to 31 days before the Event: deposit retained plus 50% of the remaining balance becomes payable.
- 30 to 15 days before the Event: deposit retained plus 75% of the remaining balance becomes payable.
- 14 days or less before the Event, or failure to pay on time: 100% of the full booking value is payable.
Irish wedding supplier terms often use non-refundable deposits and increasingly strict cancellation charges as the event date approaches.
Corporate Events
We may, at our sole discretion, be more flexible with genuine corporate postponements where the Client gives prompt notice and the revised date is accepted by us in writing. Unless otherwise agreed, the following default corporate cancellation terms apply:
- 30 to 8 days before the Event: deposit retained plus 50% of the remaining balance becomes payable.
- 7 days or less before the Event: 100% of the full booking value is payable.
A corporate postponement is not effective unless the new date is agreed in writing. Any revised date is subject to availability and revised pricing if supplier costs, staffing costs, tax rates, or scope change.
11. Cancellation due to force majeure or severe disruption
We shall not be liable for failure or delay caused by events outside our reasonable control, including severe weather, flood, storm damage, fire, pandemic-related restrictions, acts of government, transport disruption, venue closure, strike, civil disturbance, or utility interruption. Written force majeure provisions are especially important where the contract needs to define how risk is handled when an event cannot proceed as planned.
Where a force majeure event occurs, we will use reasonable efforts to discuss a revised date, reduced format, or alternate arrangement. Any sums already paid may be applied to a rescheduled date, less any non-recoverable costs already incurred by us.
We strongly recommend that clients consider appropriate event cancellation insurance where material expenditure depends on a fixed event date. Event insurance providers in Ireland describe cancellation insurance as protection against losses caused by circumstances beyond the organiser’s control.
12. Changes to services
Any requested change to start time, finish time, service duration, drinks selection, staffing levels, glassware quantity, styling brief, location, or venue access may result in additional charges. We will notify the Client where reasonably possible before applying additional charges, but urgent same-day changes may be charged after the Event where necessary.
13. Venue and third-party delays
We are not responsible for delays caused by venue access restrictions, venue mismanagement, delayed room turnaround, unavailable loading access, security restrictions, power failure, or third-party non-performance. If such circumstances increase staffing hours, transport time, waiting time, or re-setup requirements, the Client will be responsible for the additional reasonable cost.
14. Equipment, stock and breakages
Unless otherwise agreed, all equipment, display materials, service tools, unopened stock, hired items, and reusable service pieces remain our property or the property of our suppliers. The Client is responsible for breakage, theft, loss, or damage caused by the Client, venue staff, guests, or third parties under the Client’s control.
15. Liability
Nothing in these terms limits liability where such limitation would be unlawful. Subject to that, our total liability arising from any booking, whether in contract, tort, negligence, or otherwise, shall not exceed the total fees paid or payable for the relevant Event. Hospitality and venue terms commonly cap liability at the value of the contracted services and exclude consequential loss.
We are not liable for indirect or consequential loss, including loss of profit, loss of opportunity, reputational harm, emotional disappointment, or losses arising from acts or omissions of third-party suppliers, venues, or guests, except where caused directly by our negligence and where exclusion is not prohibited by law.
16. Insurance
We will maintain appropriate public liability insurance for our Services. Irish event-supplier guidance increasingly treats public liability insurance as a key contractual expectation.